What if I run into problems printing a PDF file?

If you are having trouble printing a PDF file, first be sure that you have the appropriate software (Acrobat or Acrobat Reader). Acrobat Reader is available for free from Adobe. You may download it at:

http://www.adobe.com/products/acrobat/readstep.html

If you can view the article correctly on screen but it fails to print correctly, you should do the following:

1. With the PDF file open in Acrobat or Acrobat Reader, choose Print from the File menu.

2. Click on the "Advanced" button that is located at the bottom lower left.

3. Check the box that says "Print as image" (located at the top of the screen under the "Save As" button). Click OK or press the ENTER key.

4. Click OK.

If you don't see the option to "Print as Image" be sure that you have the latest version of Adobe Acrobat Reader (available free from Adobe).

Other information about troubleshooting printing problems for PDF files can be found through the following links at Adobe's site:

• Problems printing PDF from a Macintosh
• Problems printing PDF under Windows
• Problems printing PDF on PCL (Hewlett-Packard) printers